ENROLLMENT: To enroll in the V.I.P. Membership program you must select this option by clicking on the designated check box on the checkout stage of your order. Medifast will activate your V.I.P. Membership account and begin your V.I.P. Membership program when your first V.I.P. Membership order is submitted. New customers should create an online account during checkout; existing customers should sign in using your current username and password during checkout.

FREE GIFTS AND DISCOUNTS: Your initial V.I.P. Membership enrollment entitles you to the following, subject to the terms and conditions of the V.I.P. Membership program:

• 1st V.I.P. Membership order: one (1) free week of Medifast Meals (35 Meals total) and one (1) copy of The Secret Is Out: The Medifast Program Book
• 2nd V.I.P. Membership order: one (1) free week of Medifast Meals (35 Meals total)
• 3rd V.I.P. Membership order: 5% discount
• All subsequent, consecutive V.I.P. Membership orders: 5% discount.

SHIPPING: Your first V.I.P. Membership order will be processed immediately after your successful V.I.P. Membership order submission. Subsequent V.I.P. Membership orders will be processed four (4) weeks or 28 days thereafter (or on the next business day*). V.I.P. Membership orders will ship within two (2) business days* of your V.I.P. Membership ship date. V.I.P. Membership orders over $200.00 will receive free standard shipping within the U.S. Shipping costs are subject to change without notice. Allow 2-7 business days* from ship date for delivery. * Business day is defined as Monday through Friday, and shall not include any holidays or weekends.

MODIFICATIONS AND CANCELLATIONS: All modifications and cancellations to your V.I.P. Membership account information must be submitted electronically via your online account more than two (2) business days* before your V.I.P. Membership ship date. Requests submitted less than two (2) business days* before your V.I.P. Membership ship date will apply to your next scheduled V.I.P. Membership order. Modifications: You may modify your V.I.P. Membership order contents, V.I.P. Membership ship date, shipping address, and/or billing information at any time, subject to the terms and conditions of the V.I.P. Membership program. To modify your V.I.P. Membership order or account information, sign in to your online account and select V.I.P. Membership Settings. You may modify your V.I.P. Membership ship date to any date between five (5) days before or five (5) days after your scheduled V.I.P. Membership ship date. To allow for proper processing, your new V.I.P. Membership ship date cannot be set for the current day ("today") or the day after ("tomorrow"). Cancellations: You may cancel your enrollment in the V.I.P. Membership program at any time subject to the terms and conditions of the V.I.P. Membership program. To cancel your V.I.P. Membership orders, sign in to your online account and select V.I.P. Membership Settings. Refusing or returning a V.I.P. Membership order or manual order does not automatically cancel your V.I.P. Membership enrollment. Your V.I.P. Membership orders will continue to be charged to your credit card and shipped as scheduled until you cancel your enrollment in the V.I.P. Membership program. You will be financially responsible for all orders shipped to you by Medifast up to the date your cancellation takes effect.

* Business day is defined as Monday through Friday, and shall not include any holidays or weekends.

COST AND BILLING: There is no charge to join the V.I.P. Membership program. When you place your initial V.I.P. Membership order, we will request your credit card information through a secure online transaction process. Each month when your V.I.P. Membership order is processed, we will charge your credit card for the order amount. The actual billing date may vary slightly from month to month. The per-order charge may change if/when you modify the contents of your V.I.P. Membership order. All prices are subject to change. To view your order total and/or modify your credit card information at any time, sign in to your online account and select V.I.P. Membership Settings. By enrolling in the V.I.P. Membership program you authorize Medifast to automatically charge your credit or debit card so that the total of your monthly order is equal to the amount you have authorized. You agree to provide Medifast with updated credit card account information so that we can continue to ship according to your V.I.P. Membership schedule. You agree to pay all applicable sales taxes and shipping and handling charges.

FAILED PAYMENTS: If your credit card payment is declined when Medifast charges your account we will notify you of the problem via email. To verify and/or change your credit card account information and resubmit your V.I.P. Membership order, sign in to your online account and select V.I.P. Membership Settings.

It is your responsibility to ensure that your credit card account information is valid. To process your V.I.P. Membership orders Medifast requires complete and accurate information, including but not limited to: credit card expiration date, address for shipment, and credit card billing address. To update this information, sign in to your online account and select V.I.P. Membership Settings. Medifast will not be responsible for delays in shipment due to non-payment or failure to update your shipping or credit card information with us.

OUT OF STOCK MERCHANDISE: Merchandise is subject to availability. In the unlikely event your V.I.P. Membership order cannot be filled as you have placed it, we will attempt to contact you via phone and/or email to inform you and offer alternative selections. We take payment from your credit card at the time we receive your order. A full refund will be given where you have already paid for merchandise that is temporarily or permanently unavailable when an alternative selection cannot be offered or we are unable to contact you to offer alternative selections.

PROGRAM RESTRICTIONS AND LIMITATIONS: The V.I.P. Membership program is available to all Medifast customers within the U.S. who are at least 18 years old and have a valid major credit card account (Visa, Mastercard, Discover, American Express, or debit card bearing one of these logos). V.I.P. Membership orders cannot be shipped to a Post Office (P.O.) Box. V.I.P. Membership orders cannot be shipped to Canada, U.S. territories, or any other destination outside the U.S. The U.S. includes the 50 states and the District of Columbia. V.I.P. Membership orders cannot be shipped to all APO/FPO addresses; you cannot enroll in V.I.P. Membership if you are not able to place your order online for shipment to your APO/FPO address. V.I.P. Membership accounts are limited to one (1) account per customer. Free gift offers are valid only in the U.S. with one (1) free offer per customer. Multiple offer requests for the same customer will be considered void. All orders are subject to approval. Medifast is not responsible for errors on the Web site or any Web site failure. By enrolling in the V.I.P. Membership program, customer agrees that the service is governed by the laws of Maryland. The V.I.P. Membership program cannot be used in combination with any other promotions or discounts.

DISCLOSURE OF YOUR INFORMATION: All customer information is private and only used to process V.I.P. Membership or manual orders, or to supply you with information from Medifast. Medifast does not share your private information with third parties except as described in our Privacy Policy. Please read our Privacy Policy for further information.

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